• 1

Dear Customers:

If you have any questions or suggestions about the product, please use our online technical support request form.

The driver of old products which included Old BearPaw Series , A3 series have been phased out for 10 to 15 years.
The drivers for the phased out products will no longer be maintained.

If you need scanner driver, you may search the last driver of Mustek old products via the FTP link below.

Link :   Mustek-FTP

Or you could connect to FTP site with a web browser.
ftp://ftp3.mustek.com.tw/pub/new/

Please find the path to download the last driver of old products via FTP link above.
path : \driver\0_Old Products    
path : \driver\0_Old_BearPaw Series

 

Contact Technical Support

 

 

Replacement Parts & Accessories - If you are looking for parts, manuals, rollers, pads, cables, or power adapters, please email to
This email address is being protected from spambots. You need JavaScript enabled to view it.

Personal Information


Title*
This field can not be empty, please enter required information.

First Name*
This field can not be empty, please enter required information.

Last Name*
This field can not be empty, please enter required information.

Email*
This field can not be empty, please enter required information.

Country*
This field can not be empty, please enter required information.

Product Information


Product Type*
This field can not be empty, please enter required information.

Product Type*
This field can not be empty, please enter required information.

Product Type*
This field can not be empty, please enter required information.

Product Name*
This field can not be empty, please enter required information.

Operating System*
This field can not be empty, please enter required information.

Product Serial No*
This field can not be empty, please enter required information.

Enter 12-digit serial number,which is located below the barcode label on the back of your unit (e.g. B82902D01471)

Problem Explanation


Subject*
This field can not be empty, please enter required information.

Content*
This field can not be empty, please enter required information.

Processing Status
Invalid Input

Solution
Invalid Input