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Large A3 / A4 Flatbed Scanner


TWAIN scanner plug-in of Photoshop CC 2017 have some issues.
Other Photoshop versions are compatible with A3/A4 scanners.
Some Photoshop version need to install TWAIN plug-in first
then it could import TWAIN UI to scan.

Please refer the Photoshop PDF file.
Using TWAIN in Photoshop CS4-CC version.pdf

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Some older scanners only support for Windows XP.
If you want to install Windows XP driver on Windows 7/8.1/10,
you could try to install "Microsoft - XP Mode" on Windows 7/8.1/10.

In "XP Mode", you can install scanner XP driver and use it.
We search on YouTube, the below video for your reference.

Please note that not all computers support Windows Virtual PC with XP Mode.
Your computer processor needs to support hardware based virtualization
such as AMD V or Intel VT technologies.

 
How to Create a Virtual Machine of your Windows PC
  https://www.youtube.com/watch?v=dzKa8AcdrPE
 
Youtube : Windows Virtual PC - How To Video
  https://www.youtube.com/watch?v=AhBXlJ7gGrw
 
Youtube : Windows 7 Virtual XP Mode
  http://www.youtube.com/watch?v=9BrhIkDjvQo
 
Youtube : How to install Windows XP Mode On Windows 7, 8
  http://www.youtube.com/watch?v=gwJd52Myx6M
  https://www.youtube.com/watch?v=14tGp4lkugo
  https://www.youtube.com/watch?v=XfvlLm2JS4w
  https://www.youtube.com/watch?v=4qAamIj4T8w

How to add an XP Mode Virtual Machine to Windows 10
  https://www.youtube.com/watch?v=v5BEv2-ngxM

How to add an XP Mode Virtual Machine to Windows 10 (or 8) using Hyper-V
  http://www.download3k.com/articles/How-to-add-an-XP-Mode-Virtual-Machine-to-Windows-10-or-8-using-Hyper-V-00770
 

Thank you.

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How to install old BearPaw scanner driver on Windows 7, Windows 8.1 and Windows 10?

The below BearPaw scanners which had been phased out for more than 12 years
and these projects is no longer maintained.
We apologize for the inconvenience.

Old_BearPaw Series :
  BearPaw 1200 /  BearPaw 1200CS
  BearPaw 1200CU /   BearPaw 1200CU Plus
  BearPaw 1200CU Plus II /  BearPaw 1200F / 
  BearPaw 1200TA /  BearPaw 1248CU
  BearPaw 2400 /  BearPaw 2400CS Plus
  BearPaw 2400CU /  BearPaw 2400CU Plus
  BearPaw 2400CU Plus II
  BearPaw 2400TA /   BearPaw 2400TA Plus
  BearPaw 2400TA Pro /   BearPaw 2448CS Plus
  BearPaw 2448CS Plus II /   BearPaw 2448TA Plus
  BearPaw 2448TA Plus II /   BearPaw 2448TA Pro
  BearPaw 2448TA Pro II /   BearPaw 4800TA Pro
  BearPaw 4800TA Pro II /   BearPaw 6400TA Pro

If you want to use these scanners on Windows 7/8.1/10,
we suggest you could try to install "Microsoft - XP Mode" on Windows 7/8.1/10.

In "XP Mode", you can install scanner XP driver and use it.
We search on YouTube, the below videos for your reference.

Please note that not all computers support Windows Virtual PC with XP Mode.
Your computer processor needs to support hardware based virtualization
such as AMD V or Intel VT technologies.

 
How to Create a Virtual Machine of your Windows PC
  https://www.youtube.com/watch?v=dzKa8AcdrPE
 
Youtube : Windows Virtual PC - How To Video
  https://www.youtube.com/watch?v=AhBXlJ7gGrw
 
Youtube : Windows 7 Virtual XP Mode
  http://www.youtube.com/watch?v=9BrhIkDjvQo
 
Youtube : How to install Windows XP Mode On Windows 7, 8
  http://www.youtube.com/watch?v=gwJd52Myx6M
  https://www.youtube.com/watch?v=14tGp4lkugo
  https://www.youtube.com/watch?v=XfvlLm2JS4w
  https://www.youtube.com/watch?v=4qAamIj4T8w

How to add an XP Mode Virtual Machine to Windows 10
  https://www.youtube.com/watch?v=v5BEv2-ngxM

How to add an XP Mode Virtual Machine to Windows 10 (or 8) using Hyper-V

 

Hope this info could help you.

Thank you.

 

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Is there a way to bypass the digital signature requirement?
 
Yes, you could refer the below link to disable digital signature function in Windows.
http://www.thewindowsclub.com/disable-driver-signature-enforcement-windows
 
Notice :
1. Unplug scanner’s USB cable from PC then uninstall scanner driver.
2. Hold down the “Shift” key then choosing the “Restart” option in Windows.
3. Your computer will restart with Advanced Options.
4. From the list of options displayed, select the “Troubleshoot” tile.
5. Next, select “Advanced options” and hit the “Startup Settings” tile.
6. Next, select the “Restart” button to restart your PC on the Startup Settings screen.
7. You will see the following screen on restart.
8. Press the 7 keyboard key to activate the “Disable driver signature enforcement” option.
9. After enter the Windows 10 then you can install scanner driver.
10. Connect your scanner to your PC then check scanner device status in Device Manager.
 
Thank you.

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How to install A3 USB driver on Windows 8.1 x64 or Windows 10 x64 ?

A3 USB / ScanExpress A3 USB :
This driver is for Windows XP, Windows Vista, Windows 7 x86, Windows 7 x64, Windows 8/8.1 x86, Windows 10 x86.
 
If you want to install this driver on Windows 8/8.1 x64 or Windows 10 x64,
you need to disable digital signature function first then install this driver.
You could refer the below link to disable digital signature function on Windows.
http://www.thewindowsclub.com/disable-driver-signature-enforcement-windows
 
Notice :
1. Unplug scanner’s USB cable from PC then uninstall scanner driver.
2. Hold down the “Shift” key then choosing the “Restart” option in Windows.
3. Your computer will restart with Advanced Options.
4. From the list of options displayed, select the “Troubleshoot” tile.
5. Next, select “Advanced options” and hit the “Startup Settings” tile.
6. Next, select the “Restart” button to restart your PC on the Startup Settings screen.
7. You will see the following screen on restart.
8. Press the 7 keyboard key to activate the “Disable driver signature enforcement” option.
9. After enter the Windows 10 then you can install scanner driver.
10. Connect your scanner to your PC then check scanner device status is recognized or not in Device Manager.
 
Hope this info could help you.

Thank you.

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Why A3/A4 Scanners have vertical straight lines on the scanned file ?

1. On the same PC, the other same model of scanner was connected.
    Please execute ‘Clean calibration’ and scan again to check if the problem is fixed.

   

2. If the vertical straight lines still exist on the scanned file,
    please refer to the below document to clean the surface of CIS rod lens and calibration paper.
    Cleaning the A3 2400S, A3 1200S scanner when got white lines or black lines.pdf

 

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1. Right-click on the Computer icon in the Windows desktop, then select "Manage".

2. Open "Computer Management", then select “Device Manager”.

3. Find the "Other devices" category, and right click on "Unknown device" to select "Properties" from the popup menu.

4. Click the "Details" tab after select "Properties",

   and then select "Hardware Ids" from the Property field.

   You will see a Product and Vendor ID in the Value box.

   

   

    After confirm your scanner PID and Product name, you could go to our website to download the correct driver again.
    And you need to uninstall previous scanner driver first then reinstall the latest driver.
    http://www.mustek.com.tw/support/driver-manual-downloads.html
    Our website download or FTP download .

  

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1. Please check if your computer has recognized the scanner. Go to the "Device Manager",
    and "Imaging devices" category to check if your scanner model is shown correctly.

 

2. If you can’t find your scanner in the "Imaging Device" category, and you find the "Unknown device" in the "Other devices" category.
   

 

 Please use following methods to remove it.
   (a) Unplug and replug the scanner’s power supply.
   (b) Unplug and replug the USB cable, and connect to another USB port on the computer.
   (c) Uninstall the driver, and then reinstall it. Restart the computer after installation is complete.
   (d) If the "Windows Security" message appears during installation,
        please click "Install this driver software anyway" to finish installation.

            


    (e) If the driver is downloaded from the official website, please check again the model name of the driver is correct.
         You could refer and confirm the below scanners PID list and Product Name list.
        

    After confirm your scanner PID and Product name, you could go to our website to download the correct driver again.
    You need to uninstall previous scanner driver first then reinstall the latest driver.

    Our website download or FTP download .


    If your computer still can’t recognize your scanner,
    please contact our online technical support at the official website and provide following information.
     (1) Scanner Model Name
     (2) Scanner Serial Number  
     (3) The type of operating system you used
     (4) Scanner’s Hardware Product ID (PID) numbers
 
     Method: To find the PID numbers, go to "Device Manager" > "Unknown Device" > "Properties" >
                  "Details" > "Hardware Ids".

       

       

         

 

 

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1. Unplug and replug the scanner’s power supply.

2. Unplug and replug the USB cable, and connect to another USB port on the computer.

3. Uninstall the driver, and then reinstall it, then restart the computer after installation is complete.

4. For A3 series scanner, please check if the Microsoft Visual C++ 2013 Redistributable is installed properly. If not, remove the installed driver, and then reinstall it.

Method: Go to Windows “Control Panel”, “Programs”, and then “Uninstall a program”.

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1. Go to the Windows "Control Panel", and then select "Hardware and Sound".

2. Select “Device and Printers”.

3. Right click the icon of your scanner, and then select "Scan properties".

4. Right click the icon of your scanner, and then select "Scan properties".

5. Click on the "Events" tab. Make sure the Select an event field is set to "Cover Driven", and the “Take no action” is ticked at the Actions box.

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1. Open "My Computer". Right click on your scanner, then select "Properties" from the popup menu.

2. Click on the “Events” tab. Make sure the Select an event field is set to "Cover Driven", and the "Take no action" is ticked at the Actions box.

3. Now, the auto launch of software triggered by the scanner cover is disabled.

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